DELIVERY TERMS
After we have Received all you artwork / payment and all has been approved .
we aim to have your sign/plaque with you within 7/10 working days .
We only Charge £5 for delivery using parcal force 24hr/48hr using this services gives us a very good track record and the ability to track your parcel right to your door .
RETURN / REFUND POLICY
Please inform us within 30 days if you have any problems with our workmanship we pride ourself with are work and offer a full 12 month garrentee which starts from your receipts date on all workmanship .
If a mistake has happend which is our fault we will offer a full replacement including postage .
If a mistake has happend thats not our fault we will give you a discount replacement { not including postage }
Full refunds are availble within 7 days .
CREDIT & DEBIT CARD NUMBERS
We do not keep hold of your Financial details/card details
once the transaction has gone through all data is destroyed and you will receive your invoice with receipt with your product .
PRIVATE POLICY
| We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. | |
| (1) What information do we collect? | |
|---|---|
| We may collect, store and use the following kinds of personal data: | |
| (a) information about your visits to and use of this website; | |
(b) information about any transactions carried out between you and us on or in relation to this website, We DO NOT STORE your financial banking & card details | |
| (c) information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications; | |
| (2) Information about website visits | |
| We may collect information about you computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website's usability, and for marketing purposes. | |
| We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. | |
| We may send a cookie which may be stored on by your browser on your computer's hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website's usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you. Our advertisers may also send you cookies. | |
| Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one]. | |
| (3) Using your personal data | |
| Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. | |
| In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to: | |
| (a) improve your browsing experience by personalising the website; | |
| (b) send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology; | |
| (c) send to you marketing communications relating to our business, or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at sales@housesignsdirect.com; | |
| (d) provide other companies with statistical information about our users - but this information will not be used to identify any individual user; | |
| We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing. | |
| (4) Other disclosures | |
| In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you: | |
| (a) to the extent that we are required to do so by law; | |
| (b) in connection with any legal proceedings or prospective legal proceedings; | |
| (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); | |
| Except as provided in this privacy policy, we will not provide your information to third parties. | |
| (5) International data transfers | |
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. We DO NOT STORE your financial banking & card details | |
If you are in the European Union, information which you provide may be transferred to countries (including the United States, Japan and other countries) which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers. We DO NOT STORE your financial banking & card details | |
| (6) Security of your personal data | |
| We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. | |
| You are responsible for keeping your password confidential. We will not ask you for your password. | |
| (7) Policy amendments | |
| We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. | |
| We may also notify you of changes to our privacy policy by email. | |
| (8) Your rights | |
| You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00). | |
| You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email to sales@housesignsdirect.com at any time. | |
| (9) Third party websites | |
| The website contains links to other websites. We are not responsible for the privacy policies of third party websites. | |
| (10) Contact | |
| If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to sales@housesignsdirect.com or by post to HOUSE SIGNS DIRECT, UNIT 1-2, Solent Nurseries, Fontley Road, Fareham, Hampshire, PO156QS. | |
